After-sale service-Esensing Analytical Technology Co., Ltd

Service centered, high-quality wins reputation

Professional technical team
Engineering with over 20 years of rich experience
Timely delivery by express delivery
Large scale production, sufficient supply and fast delivery
Strict quality control
6 quality management systems, layer by layer testing
Regular follow-up visits by dedicated personnel
Regular follow-up and filing, respond immediately if there are any issues

Service guarantee

After the installation, debugging, and acceptance of the self equipment, a one-year warranty will be provided
(Except for human damage)
After the warranty period, responsible for maintaining the product and charging appropriate fees based on actual repair costs

Pre sales

1. Professional technical consultation, providing support throughout the entire process from technical solutions to installation and use

2. Product selection, recommended based on usage environmental conditions, instrument specifications, requirements, and quantity
On sale

1. Provide relevant guidance, installation, debugging, testing, etc., and offer training courses and operational guidance

2. Customer communication to confirm product acceptance
After sales

1. Free warranty within one year after acceptance of instrument and equipment

2. Regularly follow up and file, respond immediately to usage issues and repair notifications, record and archive